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Privacy

This notice explains how we handle information when you use the S Fasteners trade catalogue website. It is a working draft — replace with counsel-reviewed text before production reliance.

Who we are

This site is operated by Superbia Machining & Trading (the “company”) in support of the S Fasteners & Fittings division. Contact details appear in the site footer.

Information we collect

Depending on how you engage with us, we may process:

  • Technical data — such as browser type, approximate location, pages viewed, and diagnostic logs needed to operate and secure the service.
  • Contact data — when you phone, email, WhatsApp, or submit a form, we retain what you voluntarily provide so we can respond.
  • Order-related data — quotations, purchase history, delivery details, and payment references needed to fulfil trade obligations.

Cookies & similar technologies

We may use cookies or local storage required for basic site behaviour (for example anonymous session identifiers when that feature is enabled). Where non-essential analytics or marketing cookies are introduced, we will describe them in an updated notice and capture consent where required by law.

Purpose & legal bases

We use personal information to operate the catalogue, authenticate users where accounts exist, process orders and quotes, comply with law, improve security, and communicate with customers about fulfilment.

Retention

Records are retained only as long as necessary for operational, tax, and regulatory requirements unless a shorter period is agreed.

Sharing

We may share information with carriers, payment processors, IT providers, or professional advisers strictly to fulfil services. We do not sell personal information.

Security

Reasonable administrative and technical safeguards are applied. No internet transmission is perfectly secure — contact us promptly if you suspect unauthorised access involving your account.

Your choices

Subject to applicable law (including POPIA in South Africa where relevant), you may request access to, correction of, or restriction on certain processing of your personal information. Contact us via the channels in the footer.

Updates

We may revise this notice periodically. Continued use of the site after updates constitutes acceptance unless otherwise required by law.